Replacing Lost or Damaged Documents in Florida
TALLAHASSEE, Fla. – The Hurricane Michael disaster may result in the loss of important documents, but Florida residents have ways to replace them. Here is a list of some useful websites and telephone numbers:
SNAP CardsPhone: Agents available 8 a.m. to 5 p.m.Monday-Friday at 866-762-2237Website: www.myflfamilies.com
Birth and Death Certificates:
Websites:Birth Certificates: http://www.floridahealth.gov/certificates/certificates/birth/index.html
Death Certificates: http://www.floridahealth.gov/certificates/certificates/death/index.html
Florida Driving Licenses:
Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:
Credit Cards – Contact the appropriate issuing institution:
- Visa: 800-847-2911https://usa.visa.com/support/consumer/lost-stolen-card.html
- MasterCard: 800-627-8372https://www.mastercard.us/en-us/consumers/get-support.html
- Discover: 800-347-2683https://www.discover.com/credit-cards/help-center/
- American Express: 800-327-1267https://www.americanexpress.com/us/content/help/lost-stolen-card.html
Credit Reports: Equifax, Experian or TransUnion
Social Security Cards:
Fraud Alerts or a Credit Freeze:Both are free. But there are important differences between these two options:
- An extended fraud alert means that a business must verify your identity before it issues new credit. An extended fraud alert, lasting seven years, is available only to identity theft victims. To get an extended fraud alert, you’ll first need an Identity Theft Report, which you can create at IdentityTheft.gov.
- A freeze generally stops all access to your credit report, while a fraud alert permits creditors to get your report as long as they take steps to verify your identity. A freeze is available to anyone, whether or not you are a victim of identity theft. For more information, visit https://go.usa.gov/xPyWX.
Identity Theft Resource Center:
Phone: 800-772-1213 (TTY 1-800-325-0778)
from 7 a.m. to 7 p.m.; or
U.S. Savings Bonds:
Phone: 844-284-2676 (toll-free)
Federal Tax Returns:
Phone: Check with your insurance agent.
Real Estate and Property Records (Mortgage Documents, Deeds, etc.):
Phone: Contact your agent.
Medical and Prescription Records:
Call your doctor; medical and prescription records are tracked electronically.
Proof of Address/Residency:
Contact your local utility company to obtain a recent bill.
National Archives Records:
Website: General: https://www.archives.gov/preservation/records-emergency
Website: Saving family records: https://www.archives.gov/preservation/family-archives
Please Note: FEMA does not endorse any specific products or services.